Privacy Policy
1. Sites covered by this Privacy Statement
This Privacy Statement applies to all appliedtns.com-owned websites and domains. This statement is not applicable to any external third party website.
Links to non- Applied Telephone and Network Solutions, LLC websites
The Applied Telephone and Network Solutions, LLC websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Applied Telephone and Network Solutions, LLC website. Applied Telephone and Network Solutions, LLC does not control those sites or their privacy practices, which may differ from Applied Telephone and Network Solutions, LLC ’s. We do not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by the Applied Telephone and Network Solutions, LLC Privacy Statement. We encourage you to review the privacy policy of any company before submitting your personal information. Some third-party companies may choose to share their personal data with Applied Telephone and Network Solutions, LLC ; that sharing is governed by that third-party company's privacy policy.
2. Types of information we collect
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.
Personal information is information that is associated with your name or personal identity. Applied Telephone and Network Solutions, LLC uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with Applied Telephone and Network Solutions, LLC We take seriously the trust you place in us. Applied Telephone and Network Solutions, LLC will not sell, rent or lease your personal information to others.
On some Applied Telephone and Network Solutions, LLC websites, you can order products or services, request information, subscribe to marketing or support materials, register yourself, or apply for a job at Applied Telephone and Network Solutions, LLC . The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, contact preferences, educational and employment background, and job interest data.
To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.
Non-personal information is data about usage and service operation that is not associated with a specific personal identity. Applied Telephone and Network Solutions, LLC collects and analyzes non-personal information to evaluate how visitors use the appliedtns.com websites.
Non-personal data we collect may include the pages visited on the Applied Telephone and Network Solutions, LLC websites, unique URLs* visited within Applied Telephone and Network Solutions, LLC.com, browser type and IP** address. Most non-personal data is collected via cookies or other analysis technologies. Applied Telephone and Network Solutions, LLC.com Web pages use cookies, Web beacons and other technologies for data analysis and personalization services. Applied Telephone and Network Solutions, LLC also places ads on other websites that may use cookies. To learn more, read How Applied Telephone and Network Solutions, LLC Uses Cookies and Web Beacons on Applied Telephone and Network Solutions, LLC.com and in Third-Party Ads
3. Children’s privacy
Applied Telephone and Network Solutions, LLC is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Applied Telephone and Network Solutions, LLC does not knowingly collect information from children under the age of 13 and does not target its websites to children under 13.
4. How we use your information
Applied Telephone and Network Solutions, LLC uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some Applied Telephone and Network Solutions, LLC websites. Occasionally we may also use your information to contact you for market research regarding Applied Telephone and Network Solutions, LLC products or services. We will give you the opportunity to choose your privacy preferences regarding such communications (see section 7, “Your privacy preferences and opting out”). Credit card information is used only for payment processing and fraud prevention. Sensitive personal information is collected only to facilitate our financial service providers’ credit decisions and will be shared with them only with your permission. Credit card information and sensitive personal data are not used for any other purpose by our financial services providers or Applied Telephone and Network Solutions, LLC and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.
Personal data collected online may also be combined with information you provide Applied Telephone and Network Solutions, LLC through other sources such as product registration, call centers or public events such as trade shows or seminars.
Personal data given to Applied Telephone and Network Solutions, LLC may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management.
Non-personal data is aggregated for reporting about Applied Telephone and Network Solutions, LLC website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
5. Who we share your information with
Applied Telephone and Network Solutions, LLC will not sell, rent or lease your personal information to others. Applied Telephone and Network Solutions, LLC will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. Applied Telephone and Network Solutions, LLC shares customer information across Applied Telephone and Network Solutions, LLC -owned business entities and companies working on our behalf, but only as described above in “How we use your information.”
Applied Telephone and Network Solutions, LLC contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in “How we use your information.” Suppliers and service providers are required to keep confidential the information received on behalf of Applied Telephone and Network Solutions, LLC and may not use it for any purpose other than to carry out the services they are performing for Applied Telephone and Network Solutions, LLC . These service providers may change or we may contract with additional service providers to better accommodate our customers. Applied Telephone and Network Solutions, LLC will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.
Applied Telephone and Network Solutions, LLC or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, Applied Telephone and Network Solutions, LLC will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.
6. Your choices
Applied Telephone and Network Solutions, LLC gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information. You can make or change your choices at the data collection poin. Please refer to section 7 for further instructions. We will make every effort to honor your preferences. This option does not apply to communications for the purpose of administering order completion, contracts or support.
7. Your privacy preferences and opting out
Non-subscription services
Applied Telephone and Network Solutions, LLC will not use your personal information for a different purpose than the one stated when you provided your data. Examples of unrelated uses include sending communications about special offers, product information, and marketing messages. You can, however, choose to receive these types of non-subscription communications by signing up for our newsletter.
Subscription services
To opt-out of receiving communications you have expressly requested (such as e-mail newsletters, software updates, etc.), use any of the following methods:
Select the e-mail “opt-out” or “unsubscribe” link, or follow the opt-out instructions included in each subscription communication
8. Your information and third-party companies
Certain Applied Telephone and Network Solutions, LLC services are linked with those from unrelated third-party companies, some which offer you the option to share with both Applied Telephone and Network Solutions, LLC and the third party personal data you provide. Examples include the ability to register software products from multiple vendors from a single Applied Telephone and Network Solutions, LLC Web page, to request communications from Applied Telephone and Network Solutions, LLC marketing or solution partners, or to enable order completion through a reseller. We will not share your personal information with those third-party companies unless you make that choice.
9. Access to and accuracy of your information
Applied Telephone and Network Solutions, LLC strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of Applied Telephone and Network Solutions, LLC ’s websites may limit access to specific individuals through the use of passwords and other personal identifiers.
The most effective way to view and change your personal information is to return to the Web page where you originally submitted your data and follow the instructions on that Web page.
10. Keeping your information secure
Applied Telephone and Network Solutions, LLC is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Applied Telephone and Network Solutions, LLC has in place appropriate physical and managerial procedures to safeguard the information we collect.
We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom (or top) of your browser window.
Credit card numbers are used only for processing payment and are not used for other purposes.
11. Changes to this Statement
If there are updates to the terms of Applied Telephone and Network Solutions, LLC ’s Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have.
Contacting us
We value your opinions. If you have comments or questions about our privacy policy, please contact us
Rev. June 2004
*A URL (Uniform Resource Locator) is the global address of documents and other resources on the World Wide Web. For example, http://www.appliedtns.com is the URL for Applied Telephone and Network Solutions, LLC's home page An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (TCP/IP) network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.